A premium client experience, in person or remote.
The perceived quality of your coaching shouldn't depend on whether you're right there with your client or not.
Join over 7 000 professionals active in 39 countries
What happens without the right tool to support the client experience
The service stops at the gym or clinic door
The client juggles several tools for their program, nutrition and messages
Progress stays invisible
How the client experience works in Hexfit
One app, the whole journey
Your client finds their program, nutrition tracking, goals, charts, messaging and appointments in one place. They always know where to look and what to do.
Challenges that boost group motivation
Create group challenges: step count, sessions completed in a week, best result on a physical test. Your clients compare, challenge each other, and come back.
Your clients stay in the loop, without the effort
One announcement, sent once, and the right group of clients is notified directly in the app. No more reminders sent one by one.
An experience that looks like your gym
Your logo and colors dress the app your client uses every day. They stay in your world, not a generic piece of software.
The same quality session, supervised or not
Your client opens their session and Auto-Play guides them from one exercise to the next, with the instructions, rest times and loads exactly as you prescribed them, whether you’re right there or miles away.
What client experience features change in your day-to-day practice
Clients who stay engaged between sessions
Coaching that stays professional, even at a distance
A consistent experience, no matter the coach
The client experience with Hexfit, based on your type of practice
Fitness coach: your programming, your signature, showcased in every session
The programming you build carries over exactly as-is into your client’s mobile app, with your way of doing things and your own sessions. Your client recognizes your style, not a generic program. This direct, personal connection strengthens your image with your clientele.
Strength and conditioning coach: an experience that adapts to each athlete's profile
Some athletes thrive on precise data: you show them detailed charts and objective results. Others run on connection: you lean on the relationship and messaging with you. The Hexfit client experience adapts to each athlete’s analytical profile.
Adapted physical activity specialist: getting the client moving again, at their own pace
With Hexfit, you get your client invested in their own care journey. Progress charts, designed to motivate, give them a concrete reason to get moving. Group challenges build social connection between participants, a lever for building good habits effortlessly.
Gym or studio manager: a premium, consistent experience
Whether your member works with one coach or another, they get the same experience: your tracking processes are built into Hexfit and followed by your whole team. Integration with the gym management software you already use (Xplor Deciplus, Mindbody, Sportigo, among others) centralizes the digital experience in a single tool, with no juggling between platforms.
What pros say about the client experience with Hexfit
Frequently asked questions about the client experience in Hexfit
Does my client need to download a separate app?
Yes, your clients use the dedicated client mobile app, separate from your professional workspace. It’s free for them and available on the App Store and Google Play, and it’s called HEXFIT GO.
Can I customize the app with my brand's colors?
Absolutely. Depending on your plan, you can customize the name, logo and colors, the app’s name and a dedicated store listing, the icon on your client’s phone, and the addition of custom tiles.
Can my client follow their workout without me right there?
Yes, thanks to Auto-Play. The app guides your client from one exercise to the next based on the program you built, with the set times, circuits and instructions in place.
Can my client sync their connected watch?
Yes, the app connects to the main tracking devices and apps: Garmin, Polar, Apple Health, Fitbit, Strava, MyFitnessPal, Google Calendar, among others.
Is nutrition tracking part of the same app?
Yes. Meal plans, food journal, recipes and calories all live in the same app as the training program, with no extra tool to install.
How long does it take for my clients to get comfortable with the app?
The app is designed to be picked up right away, no training needed. A client finds their program for the day and knows what to do from their very first login. New programs and meal plans are available as soon as you’ve created and published them from your professional account.
